What happens if my guest cancels?

What happens if my guest cancels?

If your guest cancels their reservation, you'll automatically receive a notification and your calendar will be updated so you can accommodate other guests.

Traveller refunds

Guests who cancel are automatically refunded according to your cancellation policy, unless the cancellation occurs due to force majeure.

If you would like to refund a larger amount to your guest, please contact Ethnic BNB Support.

Cancellations after arrival

If your guest cancels after check-in:

1.                  He must leave your accommodation as soon as it is cancelled.

2.                  Your cancellation policy continues to apply.